Productivity has always been high on the agenda of management. Now it has become the number one focus and concern for leaders in the challenging growth environment.
The ultimate goal? Higher customer value and lower costs, achieved in a way that not only delivers near-term benefits but also is sustainable.
The case for change now could not be clearer. Business leaders face pressure to deliver above-market growth at the best of times and when the global economy is weak, that demand becomes more acute.
Now, improving the organisation’s efficiency and productivity of the entire revenue generating process on an enterprise-wide basis is mission critical.